Xenios Xenofontos Constructions and Developers LTD is committed to providing a first-class service in every respect. So it goes without saying that full client satisfaction is vital.
To ensure that we keep our promises to our clients, we follow a wide-reaching set of guidelines that help us make sure every client experiences the very best service. As a client you can be certain that:
- Our team is trained to understand their responsibilities, and to know exactly what client service means.
- We will provide all the information you need to help you make an informed decision about buying your chosen property.
- Our sales team will always be on hand to answer your questions.
- We will make you aware of all the options available to you.
- We will provide accurate and truthful information in all our marketing and advertising material.
- Our contract-of-sale terms and conditions are fair and clearly set out.
- Information about the timing, (our best estimate) of construction, legal completion and handover of the property will be provided. Once a completion date is confirmed we will offer you a walk-through of the property.
- Our after-sales and client service procedures will be explained to you in detail.
- You are guaranteed to receive your title deeds soon after completion.
- Procedures in place for dealing with any problems – particularly those concerning defects and warranties – and that we will cooperate fully with appropriately-qualified professional advisors.
